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Vision

Summit Business-Consulting is your resource and partner for achieving a sustainable competitive advantage in four areas that are vital to organization success:  Customers, Employees, Suppliers and Processes.

Mission

Our mission is to help your organization achieve “Profitable Growth Through People”.  We provide education and training to develop latent abilities of your employees.  Then, we focus their newfound knowledge and skills on improving efficiency, productivity and profitability.

Values

  • We measure our success by your success.
  • We are immediately accessible and responsive.
  • We are effective and affordable.
  • We are candid and forthright with observations and recommendations.
  • We protect your confidential and privileged communications

 

Approach

  • We use a facilitating style that combines learning with doing.
  • We emphasize practical techniques and alignment with organizational goals and objectives. 
  • We use data, information and systematic problem solving and decision making for continuous improvement.

Deployment

We get your people involved in making their jobs easier, making their jobs better, while making it better for your organization too.

Results

Achieving a sustainable competitive advantage doesn’t require major capital expenditures. Some typical results are shown below.

  • Producer of chemicals for dust control and de-icing solutions, facilitated senior management team's development of vision,  mission, values and strategic plan entitled Roadmap to Success.  
  • Industrial Supplies Distributor, conducted interviews and focus groups with key executives, crafted continuous improvement training and aligned corporate quality standards with company vision and key measures for financial performance, customer satisfaction, process management, growth and learning.
  • Financial Accounting Services, conducted assessments for civilian and government employee pay, provided executive briefings and reports for ensuring alignment of mission, vision, goals and performance.
  • Non-Profit Economic Development Organization, facilitated executive retreat analyzing internal strengths and external opportunities and threats, developed goals, tactics and performance measures for linking compensation with performance improvements.
  • Plastic colorant supplier, 50% reduction in changeover time and 20% increase in sales capacity adding $150,000 annual earnings.
  • Precision machining company, 37% reduction in capital equipment, 33% increase in productivity and 56% reduction in floor space.
  • Healthcare organization, coached a cross functional team for winning the Team Excellence in the Public Sector (TEPS) Showcase.
  • Real estate brokerage firm, 25% increase in broker productivity by implementing consultative sales and contact management techniques.
  • Education organization, provided Site Examiner Training for the Ohio Department of Education.
  • Baldrige National Quality Program, evaluated applications, prepared feedback reports and led site visits from 1993 – 2002.