Summit Business Consulting

Products and Services

Examine the practices of most organizations and you’ll find many opportunities for improvement in one or more vital areas: Customers, Employees, Suppliers and Processes. Summit Business-Consulting, Inc. can help your organization turn problems and weaknesses into a sustainable competitive advantage.

Summit Business-Consulting, Inc. offers analysis, training, facilitation and implementation assistance in strategic planning, project management, operational excellence, workforce development, quality systems and performance excellence.

Strategic Planning – If your business isn’t growing, then it must be dying. There is no in-between!

Strategic planning is setting a course direction, communicating a vision, prioritizing objectives, aligning resources and tracking performance. Sound like a lot? That’s why most strategic plans end up sitting on a shelf and collecting dust

Let us show you how to create a “living strategy” by examining your external environment, analyzing your value chain for strengths, weaknesses, opportunities and threats and streamlining processes that are preventing your organization from growing.

Competitive Forces Strategic Analysis Tools Core Competencies

Compelling Vision Balanced Scorecard Metrics Knowledge Management

Process Work-Out Critical Success Factors Planning and Control Cycle

Project Management – It’s the soft stuff that’s hard.

Project management is leading a team of associates in identifying the critical path, exploiting constraints and accomplishing a unique task within budget and schedule.

Let us show you how to select projects that support your organization’s mission, assess project risks, select team members, create a work breakdown structure and determine cost and time tradeoffs.

Project Life Cycle Sponsorship & Leadership Selecting a Team

Work Breakdown Structure Network Diagram Critical Path

Time-Cost Tradeoffs Cost-Schedule Control Audit and Assessment

Operational Excellence – Are you facing white hot competition?

Operational excellence is identifying and eliminating non-value added activities and involving your workforce in methods for reducing customer order lead-time, cycle time, inventory and factory floor space.

Lean production principles of value, stream, flow, pull, and perfection focus on manufacturing operations. Reducing non-value added activities in administrative and support areas are increasingly important as manufacturing operations are streamlined.

Let us show you how industry leaders are cutting costs without cutting resources.

Industry Week Best Plants Shingo Prize for Mfg. Kaizen & Kaizen-Blitz

Process Mapping Value Stream Mapping Lean Simulation

Eight Forms of Waste Theory of Constraints 5S’s of Visual Workplace

Set-up Reduction Mistake Proofing TPM

OEE Manufacturing Cells Kanban & JIT Inventory

Set-up Reduction - Want to know how to reduce downtime and increase profits?

Quick Changeover Simplified: The Manager's Guide to Improving Profits with SMED, by Fletcher Birmingham and Jim Jelinek, is for companies that must implement a quick setup and changeover program, but aren't sure how to start.

The authors will walk you through the process of implementing a mini setup reduction program with some quick changeover tools and concepts that won't overwhelm you. When you start seeing the results and you're ready to implement a full-scale program, the authors will take you through an eight-step process that's easy to understand.

This compelling book is:

A quick start guide that is concise and easy to read.
Written for those who understand the benefits of SMED but don't know how to start.
Designed so that you can read it when you have only a few minutes to spare.
Distinctive in that all the examples, including the ROI statistics, are real --companies have successfully used all the strategies and tools discussed.

After you've read this book, learned the basics, and have successfully implemented a quick setup and changeover program, you'll see the results in shorter downtime and increased profits for your organization.

Just click on this link to order: Quick Changeover Simplified: The Manager's Guide to Improving Profits with SMED.

Workforce Solutions – How do you bring out the best in your people?

Organizations that involve all of their human resources and apply collective knowledge, skills and abilities achieve higher levels of top line growth and earnings.

Let us show you how collaborative efforts that reduce expenses a mere 1%, may increase earnings per share by as much as 10%.

Change Management Communication Conflict Management

Customer Service Time Management Leadership

Negotiation Skills Supervising Partnering for Success

Continuous Improvement High-Performance Teams Team Leader Training

Quality Solutions – Are you drowning in a sea of quality system paperwork?

Creating and maintaining a quality system requires a number of policies, procedures and work instructions. Let us show you how software automates document control, and provides integrated quality management.

Companies that establish and maintain an effective quality management system improve their bottom-line by reducing scrap, rework and repair costs. And they experience sales growth due to increased customer confidence and loyalty.

ISO 9001:2000 Procedure Writing Document Management

Quality Management Quality Engineering Quality Auditing

Reliability Engineering Quality Problem Solving Supplier Management

Problem Solving - Are you systematically using problem solving tools?

High performing organizations have a fix, prevent, and improve mindset. Today, there are data collection devices, computers and software that make real time problem solving a reality. In other words, you don't have to stop work and pour over mounds of forms, reject tags or reports to find the root cause of problems. See how QI Macros for Microsoft Excel make problem solving simple and systematic.

www.qimacros.com/opma

Performance Excellence – What makes Baldrige Award recipients top achievers?

Based on an analysis of Baldrige scoring data, the Baldrige National Quality Program reports that Award recipients exhibit the following role model characteristics:

Visionary leadership
Focus on customer and market knowledge and on customer satisfaction
High performance work systems and a focus on employee development
Clearly designed and well-managed processes for product and service delivery
Strong financial and market results

You don't have to apply for the Baldrige Award or the Ohio Award for Excellence to benefit from using the Criteria. In fact, most organizations begin with using the criteria as a source of training. The criteria can help your organization build a common language and facilitate communication about performance excellence.

Large Business Service Business Small Business

Education Healthcare Government

Why not turn problems and weaknesses into a sustainable competitive advantage?